Mahindra Trucks and Bus Division (MTBD) of Mahindra & Mahindra is at an interesting stage of its evolution. Having gone through a bad patch with a product that was not quite up to the mark, it appears to have got the product right by early 2018 and truck sales had been going up in the country for the previous four years. While Mahindra & Mahindra as a company is a large firm with revenues of more than USD 15 billion, MTBD itself is a small player (INR 2400 crore, USD 350 million) within the firm and in an Indian truck industry that is dominated by goliaths, Tata Motors and Ashok Leyland that between them had more than 81% market share and a customer mindset that was loath to leave the comfort of a known brand. The case provides data on product specifications, prices, marketing communication, channels, positioning, the context and competition. The intention is to use the case to go through the steps involved in evaluating and developing and creating a marketing plan for MTBD to increase its market share from the 4% in 2018 to an intended 8% in 2022.
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July 05 2019
Mahindra Trucks & Bus Division: Building a Marketing Plan Available to Purchase
Arvind Sahay
Arvind Sahay
Indian Institute of Management, Ahmedabad
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The assistance of Varuna Sharma and Tara Tiwari is gratefully acknowledged.
Received:
October 16 2020
Online ISSN: 1111-111X
Print ISSN: 1111-111X
© 2019 by the Indian Institute of Management, Ahmedabad
2019
Indian Institute of Management, Ahmedabad
Licensed re-use rights only. Cases of the Indian Institute of Management, Ahmedabad, are prepared as a basis for classroom discussion. They are not designed to present illustrations of either correct or incorrect handling of administrative problems.
Teaching Notes 1–39.
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Received:
October 16 2020
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Mahindra Trucks & Bus Division: Building a Marketing Plan
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Sahay A (2019;), "Mahindra Trucks & Bus Division: Building a Marketing Plan". Teaching Notes, Vol. ahead-of-print No. ahead-of-print.
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