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Subject area

The case study aims to investigate human resource management issues of national importance, and specific recruitment issues important to the company.

Study level/applicability

Students studying, e.g. Human Resource Management/Developing Human Resources as courses within an undergraduate business degree program. The audience is also targeted through courses that include the study of cross cultural management/diversity.

Case overview

An industrial organization in the United Arab Emirates has a multinational workforce, where many employees are recruited from overseas. The recruitment process necessitates liaison with recruitment agencies at a distance, and locally with the government labor office.

Expected learning outcomes

Students will be able to:

  • analyze that companies exist in an external environment that impacts on their internal policies;

  • describe the importance of quality assurance to the HR function in an organization; and

  • explain how the HR department works closely with all departments in an organization.

Supplementary materials

Teaching notes.

Licensed re-use rights only
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