... School Foundation. Our goal is to publish materials of the highest quality, so please submit any errata to editorial@dardenbusinesspublishing.com . management communication public relations corporate image scandal crisis communication reputation brand ...

... of the crisis, which had not only caused environmental damage but had also led to production and financial loss and loss of trust and reputation with communities. Roy pondered on the nature of the crisis: Had it been purely technical or stakeholder-induced? What had led to the chaotic condition? Could things...

... mitigate operational interruptions? Assam CSR India Reputation PSU The case is based on primary research including interviews with senior/management executives at OIL India Ltd. at the company headquarters in New Delhi, India, as well as interviews with key stakeholders in the field...

... Coordination Reputation Service Level Financial Instruments Inventory Management Competitive Advantage In the late 1990s, Blockbuster had tremendous success with a business strategy that emphasized delivering superior value by increasing the availability of new releases. This fit well with its...

... be used to study corporate reputation, influence and persuasion, stakeholder alignment and organisational behaviour. The case can be taught in a 75 minute session. C.B. van Riel (2012).The Alignment Factor: Leveraging the power of total stakeholder support. Reputation Institute. 1-8...

...Melodena Stephens Balakrishnan Subject area Crisis management, reputation and brand management, corporate communication, logistics, organization strategy. Study level/applicability Post-graduate and executive education. Case overview The Eyjafjallajökull Iceland Volcano erupted on April 14...