Keywords: BPR
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Journal Articles
Training for Quality (1996) 4 (1): 40–42.
Published: 01 March 1996
... contributed towards the success of the programme and outlines some future goals for the company on this continuing journey. BPR Indonesia Oil industry TQM As we all know, the world is now in a state of rapid change and globalization; challenging the competitiveness of companies and nations. To meet...
Journal Articles
Training for Quality (1996) 4 (1): 32–36.
Published: 01 March 1996
... of links, performance reviews, attitudinal training, employee involvement, and communications. Concludes by noting American Express confirm that people want to give their best and it is management’s job to encourage employees and then empower them so they can do so. © MCB UP Limited 1996 BPR...

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