Usefulness and barriers of adoption of social media for disability services: an empirical analysis

Sreejith Alathur did his PhD in eGovernance from the Indian Institute of Technology Delhi (IITD). Dr Sreejith’s thesis has been awarded as Highly Commended Outstanding Doctoral Research by Emerald/EFMD on Management and Governance. He is the recipient of many projects funding that focuses on policies of Information and Communication Technologies. He is the recipient of fellowships, including funding from the United Nations University (UNU) and the National Internet Exchange of India (NIXI). He taught courses on Information Systems, Cyber Security and Business Analytics. He successfully supervised several doctoral students’ thesis work on digitisation and its impact on organisations’ culture, health, education and society. His publications have appeared in cyber security, data science, education, health, disaster and disability sectors, which are highly cited and downloaded. He is currently a faculty member in the Information Systems area at the Indian Institute of Management Kozhikode (IIMK) Kerala, India.

Rajesh R. Pai is an Assistant Professor at the Department of Humanities and Management, Manipal Institute of Technology, Manipal. His areas of research are service operations and health informatics.