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Keywords: Administrative burden
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Journal Articles
Lifting information burdens to lifting lockdowns: administrative burden, citizen participation and digital contact tracing
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Transforming Government: People, Process and Policy (2026) 20 (3): 574–594.
Published: 20 November 2025
...Donavon Johnson; Aubrey Stewart Purpose This study aims to examine how reducing citizens’ barriers to accessing information influences participation in digital contact tracing during a pandemic. It focuses on learning costs as an administrative burden, especially where fear and misinformation...
