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Keywords: Adoption of e-Government services
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Journal Articles
Transforming Government: People, Process and Policy (2019) 13 (2): 122–142.
Published: 04 April 2019
... are found to be crucial for the adoption of online services (Santos, 2003 ; Zeithaml et al., 2002). © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Emerging economies Service quality Digital divide Adoption of e-Government services English...
