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Keywords: Capability theory
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Journal Articles
The role of information and communication technologies in public sector performance: exploring the interactions between government and citizen usage
Available to Purchase
Transforming Government: People, Process and Policy 1–26.
Published: 13 November 2025
... Capability theory Corruption control ICT adoption ICT use Public sector performance This study is grounded in Michael Power’s accountability theory from the early 1990s, aiming to explore the impact of ICTs on public sector performance. Accountability theory highlights the significance of effective...
Journal Articles
Examining the linkages between digitalisation, public service delivery and corruption in Ghana
Available to PurchaseAbdallah Abdul-Salam, Ibrahim Osman Adam, Muftawu Dzang Alhassan, Abubakar Gbambegu Umar, Joshua Nterful
Transforming Government: People, Process and Policy (2024) 18 (2): 241–256.
Published: 28 February 2024
... the mediating role public service delivery offers on corruption. Design/methodology/approach This study relied on the capability theory as its theoretical lens and partial least squares structural equation modelling (PLS-SEM) as the data analysis technique. Findings Results from the PLS-SEM analysis...
