Keywords: Citizen participation
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Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 669–692.
Published: 17 December 2025
..., a significant gap exists between the use of social media for citizen participation in budgeting and development plans. Practical implications This study informs LGAs on the status of use and the benefits of social media for citizen participation. Originality/value Few studies have been conducted...
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Transforming Government: People, Process and Policy (2021) 15 (4): 442–462.
Published: 20 July 2020
... that 70% of municipalities used Facebook as a way to communicate their actions and dialogue with citizens. Therefore, we discuss the use of social media in Brazilian municipal governments, because of the important challenges and consequences of social media use for more qualified citizen participation...
Journal Articles
Transforming Government: People, Process and Policy (2021) 15 (1): 1–35.
Published: 19 June 2020
..., it investigates the participation of citizens in the development of public displays. On the other hand, it aims at understanding how public displays may foster citizen participation in addressing urban issues. Its goal is to provide a literature review of this field, and a research agenda. Design/methodology...
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Transforming Government: People, Process and Policy (2017) 11 (1): 99–118.
Published: 20 March 2017
...Julien Hivon; Ryad Titah Purpose Open data initiatives represent a critical pillar of smart cities’ strategies but remain insufficiently and poorly understood. This paper aims to advance a conceptualization of citizen participation and investigates its effect on open data use at the municipal...
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Transforming Government: People, Process and Policy (2012) 6 (4): 333–344.
Published: 05 October 2012
.... Internationally, eHealth is now touted as a potential solution, with a range of diverse approaches and impacts. Yet, the equity gains of implementing eHealth are often not realized due to a lack of effective strategies for citizen participation. The purpose of this paper is to present the background...
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Transforming Government: People, Process and Policy (2012) 6 (3): 258–282.
Published: 27 July 2012
... of selected variables on citizens' intention to adopt e‐government services. © Emerald Group Publishing Limited 2012 Pakistan E‐government Internet Citizen participation Trust E‐government services Adoption factors Technology acceptance model Diffusion of innovation Governments...
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Transforming Government: People, Process and Policy (2012) 6 (2): 135–148.
Published: 25 May 2012
... Citizen participation Accountability Citizens' grievance redressal In recent years, there has been a growing dissatisfaction with the performance of public bureaucracies, especially in developing countries (WDR, 2004). While a number of factors explain this phenomenon, the one that has attracted...
Journal Articles
Transforming Government: People, Process and Policy (2012) 6 (1): 92–111.
Published: 16 March 2012
... provides researchers and practitioners with guidance to better anticipate which input technique(s) works best and why. © Emerald Group Publishing Limited 2012 United States of America Citizen participation Local government Trust Confidence Public input Public participation Municipal...
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Transforming Government: People, Process and Policy (2012) 6 (1): 5–12.
Published: 16 March 2012
... 2012 E‐government Citizen participation Collaboration Collaborative e‐government dg.o 2010 Special issue It gives me great pleasure to welcome you to the first issue (a special issue) of the sixth volume of Transforming Government: People, Process, and Policy. The research...
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Transforming Government: People, Process and Policy (2011) 5 (4): 319–329.
Published: 02 August 2011
... Cruickshank can be contacted at: p.cruickshank@napier.ac.uk © Emerald Group Publishing Limited 2011 Citizen participation Cognition Internet User studies EuroPetition eDemocracy Petitioning Digital democracy E‐participation Self‐efficacy Social cognition A long‐established way...
Journal Articles
Transforming Government: People, Process and Policy (2011) 5 (1): 45–55.
Published: 22 March 2011
... contains the most comprehensive analysis of the I‐voting trials that have been carried out in the USA over the last decade. © Emerald Group Publishing Limited 2011 Elections Internet Citizen participation United States of America In this paper, the term e‐voting is principally used...

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