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Keywords: Citizen survey
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Journal Articles
Transforming Government: People, Process and Policy (2020) 14 (1): 81–100.
Published: 17 March 2020
... and coworkers on users to try the new channels (Wu, 2017). © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Channel choice E-government Service channels Citizen survey The purpose of this paper is to extend the empirical research on citizens...
