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Keywords: Design science
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Journal Articles
Design and behavior science in government-to-citizens cognitive-communication: a study towards an inclusive framework
Available to Purchase
Transforming Government: People, Process and Policy (2021) 15 (4): 532–549.
Published: 15 February 2021
... in measuring the constructive outcome of proposed architecture that embraces the perceived risk and trust in citizens’ usage behavior intentions. To evaluate the practical relevance of design science paradigm, action research was incorporated by developing an app as an exemplified scenario. Findings...
Journal Articles
Empowering front office employees with counseling affordances
Available to Purchase
Transforming Government: People, Process and Policy (2015) 9 (4): 517–544.
Published: 19 October 2015
... the knowledge on the role of information and communication technology for advancing governmental reforms. Design/methodology/approach – The presented study follows a design science research methodology, conducted in collaboration with the public administration of a major German city. Data were collected...
