Keywords: Digital government
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Journal Articles
Transforming Government: People, Process and Policy 1–20.
Published: 18 September 2026
... sector Digital government Artificial intelligence (AI) is increasingly embedded within public sector organisations, reshaping how information is processed, decisions are made and services are delivered. Across domains such as healthcare, taxation and urban governance, AI-enabled systems...
Journal Articles
Journal Articles
Transforming Government: People, Process and Policy 1–16.
Published: 29 June 2026
... shape different trajectories of digital government reform. Design/methodology/approach The study uses a comparative qualitative document analysis of EU country reports, national digital strategies and public sector reform documents. The analysis is structured around four dimensions: governance...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 832–855.
Published: 03 March 2026
...Åsa Agneta Waara; Abdolrasoul Habibipour; Tero Päivärinta; Mari Cecilia Runardotter Purpose This study aims to examine and illustrate the landscape of citizens’ roles in digital government maturity models ( DGMM ) based on public value positions. It seeks to answer: How are citizens’ roles...
Journal Articles
Transforming Government: People, Process and Policy 1–22.
Published: 18 December 2025
... Institutional design Digital government UK policy This fragmentation is particularly problematic in the public sector, where AI technologies are increasingly used in sensitive domains such as healthcare, welfare administration and law enforcement. For instance, National Health Service (NHS) initiatives...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 595–615.
Published: 03 December 2025
...Fredric Skargren; Jenny Lagsten; Mathias Hatakka; Karin García Ambrosiani Purpose This study aims to examine the results and influences of the practical implementation of a Digital Index Framework (DIF) for assessing digital government among government agencies. Design/methodology/approach...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 555–573.
Published: 20 November 2025
...Lei Wu; Li Guo; Fei Yang; Jiaxin Du; Xinyue Yu; Xiaomei Duan Purpose This study aims to investigate the impact of digital government on the fiscal sustainability of local governments and to propose policy measures to enhance such sustainability. Design/methodology/approach Based on panel data...
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Journal Articles
Journal Articles
Transforming Government: People, Process and Policy (2025) 19 (1): 1–21.
Published: 09 July 2024
.... The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode MOOCs Electronic government E-government Design science research Digital government Design principles E-competence MOOC platforms Public sector reforms have always been challenging...
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Journal Articles
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Journal Articles
Transforming Government: People, Process and Policy (2022) 16 (1): 81–96.
Published: 13 September 2021
...Jwan Khisro; Tomas Lindroth; Johan Magnusson Purpose The purpose of this study is to contribute to research concerning the role of digital infrastructure in digital government. This is done by answering the research question: how does digital infrastructuring constrain ambidexterity in public...
Journal Articles
Journal Articles
Transforming Government: People, Process and Policy (2015) 9 (4): 465–479.
Published: 19 October 2015
... policy approach to broadband. Greater rural digital inclusion may be achieved by focusing on connectivity as a public interest goal, targeting infrastructure developments to suit local contexts and implementing participatory digital government practices. Originality/value – The actions suggested...
Journal Articles
Transforming Government: People, Process and Policy (2014) 8 (1): 8–27.
Published: 17 March 2014
... relationship and are used as determinants of the quality of organizational interfaces between public bureaucracies and IT outsourcing providers. © Emerald Group Publishing Limited 2014 Public sector Institutional theory Digital government IT outsourcing Technology enactment Information...

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