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1-17 of 17
Keywords: Digital government
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Journal Articles
Transforming Government: People, Process and Policy 1–20.
Published: 18 September 2026
... sector Digital government Artificial intelligence (AI) is increasingly embedded within public sector organisations, reshaping how information is processed, decisions are made and services are delivered. Across domains such as healthcare, taxation and urban governance, AI-enabled systems...
Journal Articles
Transforming Government: People, Process and Policy 1–19.
Published: 18 August 2026
... Digital government State capacity Cross-functional coordination Legislative assemblies Governments’ growing reliance on digital infrastructures has made information security a core condition of administrative continuity, institutional legitimacy and democratic accountability. Research published...
Journal Articles
Transforming Government: People, Process and Policy 1–16.
Published: 29 June 2026
... shape different trajectories of digital government reform. Design/methodology/approach The study uses a comparative qualitative document analysis of EU country reports, national digital strategies and public sector reform documents. The analysis is structured around four dimensions: governance...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 832–855.
Published: 03 March 2026
...Åsa Agneta Waara; Abdolrasoul Habibipour; Tero Päivärinta; Mari Cecilia Runardotter Purpose This study aims to examine and illustrate the landscape of citizens’ roles in digital government maturity models ( DGMM ) based on public value positions. It seeks to answer: How are citizens’ roles...
Journal Articles
Transforming Government: People, Process and Policy 1–22.
Published: 18 December 2025
... Institutional design Digital government UK policy This fragmentation is particularly problematic in the public sector, where AI technologies are increasingly used in sensitive domains such as healthcare, welfare administration and law enforcement. For instance, National Health Service (NHS) initiatives...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 595–615.
Published: 03 December 2025
...Fredric Skargren; Jenny Lagsten; Mathias Hatakka; Karin García Ambrosiani Purpose This study aims to examine the results and influences of the practical implementation of a Digital Index Framework (DIF) for assessing digital government among government agencies. Design/methodology/approach...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (3): 555–573.
Published: 20 November 2025
...Lei Wu; Li Guo; Fei Yang; Jiaxin Du; Xinyue Yu; Xiaomei Duan Purpose This study aims to investigate the impact of digital government on the fiscal sustainability of local governments and to propose policy measures to enhance such sustainability. Design/methodology/approach Based on panel data...
Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (1): 124–144.
Published: 27 November 2024
... Limited 2024 Emerald Publishing Limited Licensed re-use rights only Public works Transparency Rationality Artificial intelligence Digital government Public sector Corruption threatens economic development and political stability globally (Petheran et al., 2019). Artificial...
Journal Articles
Transforming Government: People, Process and Policy (2025) 19 (1): 224–242.
Published: 26 November 2024
...Ruqiang Lai; Loo-See Beh Purpose This study aims to explore the roles of Zhongyong and political efficacy on citizens’ intention to use digital government platforms for e-participation (i.e. e-participation intention). Zhongyong is a dialectical way of thinking that influences Chinese behavioral...
Journal Articles
Transforming Government: People, Process and Policy (2025) 19 (1): 1–21.
Published: 09 July 2024
.... The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode MOOCs Electronic government E-government Design science research Digital government Design principles E-competence MOOC platforms Public sector reforms have always been challenging...
Journal Articles
Transforming Government: People, Process and Policy (2024) 18 (4): 493–511.
Published: 12 June 2024
... constituent elements of data culture. Public sector Digital government Local government Data culture Mathieu Lega can be contacted at: mathieu.lega@unamur.be 12 03 2024 12 04 2024 25 04 2024 03 05 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited...
Includes: Supplementary data
Journal Articles
Transforming Government: People, Process and Policy (2024) 18 (1): 118–130.
Published: 20 November 2023
...Maria Gintova Purpose The purpose of this study is to explore public servants’ perspectives on return to office, hybrid work model and digital government. This is done by answering two research questions: what benefits and challenges public servants foresee with return to office and whether hybrid...
Journal Articles
Transforming Government: People, Process and Policy (2024) 18 (3): 400–416.
Published: 29 September 2023
... 2023 Emerald Publishing Limited Licensed re-use rights only Economic crisis Machine learning Artificial intelligence Digital government Electronic government Transformational government Niki Kyriakou can be contacted at: nkyr@aegean.gr Figure 1. Conceptual framework...
Journal Articles
Transforming Government: People, Process and Policy (2022) 16 (1): 81–96.
Published: 13 September 2021
...Jwan Khisro; Tomas Lindroth; Johan Magnusson Purpose The purpose of this study is to contribute to research concerning the role of digital infrastructure in digital government. This is done by answering the research question: how does digital infrastructuring constrain ambidexterity in public...
Journal Articles
Transforming Government: People, Process and Policy (2018) 12 (2): 191–208.
Published: 14 August 2018
... the crossroads between digital government and public management research has recently also been investigated through a literature review by Gil-García et al. (2017) , concluding that similarities and differences between the two fields opens up opportunities for a more intensive dialogue between...
Journal Articles
Transforming Government: People, Process and Policy (2015) 9 (4): 465–479.
Published: 19 October 2015
... policy approach to broadband. Greater rural digital inclusion may be achieved by focusing on connectivity as a public interest goal, targeting infrastructure developments to suit local contexts and implementing participatory digital government practices. Originality/value – The actions suggested...
Journal Articles
Transforming Government: People, Process and Policy (2014) 8 (1): 8–27.
Published: 17 March 2014
... relationship and are used as determinants of the quality of organizational interfaces between public bureaucracies and IT outsourcing providers. © Emerald Group Publishing Limited 2014 Public sector Institutional theory Digital government IT outsourcing Technology enactment Information...
