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1-15 of 15
Keywords: Digital transformation
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Journal Articles
Navigating the public sector: a quantitative investigation of organisational factors influencing ERP implementation in New Zealand
Available to Purchase
Transforming Government: People, Process and Policy 1–28.
Published: 18 February 2026
... structures, bicultural responsibilities and ongoing digital transformation initiatives. This study aims to address this gap by examining which organisational factors significantly contribute to successful ERP implementation in government agencies. Design/methodology/approach A structured questionnaire...
Journal Articles
Digitalization and signatures: evidence from a survey among German citizens
Available to Purchase
Transforming Government: People, Process and Policy 1–16.
Published: 08 January 2026
...Michael Rose; Jörg Hoffmann; Dietmar Harhoff Purpose The purpose of this study is to investigate the public awareness among the German population of legal simplifications related to the digital transformation. Design/methodology/approach This study conducted a representative population survey...
Includes: Supplementary data
Journal Articles
AI in anti-corruption governance: bilingual policy framework evaluation
Available to Purchase
Transforming Government: People, Process and Policy 1–20.
Published: 18 November 2025
... reconstruction Digital transformation University of Toronto Ministry of Education and Science of Ukraine 0124U000556) Ministry of Education and Science of Ukraine 0125U001542) This study was supported by University of Toronto (No. Petro Jacyk Program for the Study of Ukraine...
Journal Articles
Revisiting e-government and public trust relationship: does higher maturity of e-government promote greater trust in public officials?
Available to PurchaseKasmad Ariansyah, Moh. Muttaqin, Vita Pusvita, Caecilia Suprapti Dwi Takariani, Darmanto Darmanto, Syarif Budhirianto, Mu’man Nuryana
Transforming Government: People, Process and Policy (2026) 20 (2): 374–394.
Published: 31 October 2025
... institutions. Focusing on Indonesia, this study aims to understand whether digital transformation in public services translates into greater perceived integrity of individual bureaucrats. Design/methodology/approach Using the e-Government Maturity Index ( SPBE index) from the Ministry of State Apparatus...
Journal Articles
Digital transformation in local government – unpacking challenges in buyer-provider relations
Available to Purchase
Transforming Government: People, Process and Policy (2026) 20 (2): 188–205.
Published: 21 October 2025
... increasingly complex digital transformation processes, which can become overwhelming. Recommended strategies, such as joint procurement and inter-municipal cooperation, are increasingly pursued by municipalities but only partly alleviate their difficulties. Originality/value The study explores the critical...
Includes: Supplementary data
Journal Articles
A mixed-methods analysis of artificial intelligence adoption and perceived impacts in Czech municipal administration
Available to Purchase
Transforming Government: People, Process and Policy (2026) 20 (2): 224–247.
Published: 08 October 2025
...Martin Lnenicka; Renata Machova Purpose While national strategies promote artificial intelligence ( AI ) for public sector digital transformation, there is a lack of granular evidence on how AI is being adopted at the local government level, particularly in non-capital regions of Central...
Journal Articles
Navigating the quantum frontier: examining government strategy to the next technological revolution
Open Access
Transforming Government: People, Process and Policy (2025) 19 (4): 700–724.
Published: 26 August 2025
...-commercial purposes), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at Link to the terms of the CC BY 4.0 licence. Digital transformation Digital governance National strategies Quantum technology Quantum computing (QC...
Journal Articles
Digital transformation or digital standstill? Status quo bias in Swedish public sector strategies
Open Access
Transforming Government: People, Process and Policy (2025) 19 (1): 91–107.
Published: 23 July 2024
...Kristian Norling Purpose This study aims to investigate the impact of bureaucratic culture on the formulation and content of digital transformation strategies in Swedish local governments. Design/methodology/approach This research uses a qualitative content analysis method to examine strategy...
Journal Articles
Waiting for change: a case study on the social construction of digital transformation in the public sector
Open Access
Transforming Government: People, Process and Policy (2025) 19 (1): 74–90.
Published: 12 July 2024
...Malin Tinjan Purpose The study aims to understand digital transformation as a socially constructed process with multiple stakeholders, influenced by internal and external forces. This perspective stresses the importance of context, human interaction and narratives in the digital transformation...
Journal Articles
The polyphony of deviance: the impact of deviant workplace behavior on digital transformation
Open Access
Transforming Government: People, Process and Policy (2025) 19 (1): 37–52.
Published: 30 May 2024
...Johan Magnusson; Fredrik Carlsson; Marcus Matteby; Pamela Ndanu Kisembo; Daiva Brazauskaite Purpose The purpose of this study is to explore the impact of deviant workplace behavior on digital transformation in the public sector. This contributes to the current literature on public sector digital...
Journal Articles
Benefits realization in digital transformation: the translation from policy to practice in health care
Open Access
Transforming Government: People, Process and Policy (2024) 18 (2): 303–317.
Published: 22 April 2024
...Leman Isik; Christina Nilsson; Johan Magnusson; Dina Koutsikouri Purpose While digital transformation holds immense promise, organizations often fail to realize its benefits. This study aims to address how policies for digital transformation benefits realization are translated into practice...
Journal Articles
Transforming Government: People, Process and Policy (2024) 18 (1): 49–70.
Published: 16 October 2023
...Andrea Bonomi Savignon; Riccardo Zecchinelli; Lorenzo Costumato; Fabiana Scalabrini Purpose This study aims to estimate the value of the impact from digital transformation (DX) focusing on its automation effect, looking at the time and cost savings coming from the substitution effect...
Journal Articles
Digital transformation policies to develop an effective startup ecosystem: the case of Barcelona
Open Access
Transforming Government: People, Process and Policy (2023) 17 (3): 344–355.
Published: 07 April 2023
...Francesc Font-Cot; Pablo Lara-Navarra; Enric Serradell-Lopez Purpose The role of government in the global digital transformation is to ensure that digital infrastructure is reliable and efficient enough to guarantee an entrepreneurial ecosystem for investment in innovation and startups. This paper...
Journal Articles
Challenges and opportunities in IT transformation of public service delivery: case of India Post
Available to PurchaseShekhar Kumar Sinha, Sandip Mukhopadhyay, Parijat Upadhyay, Yogesh K. Dwivedi, Subhajit Bhattacharyya, Manas Paul, Amrita K. Bhattacharyy
Transforming Government: People, Process and Policy (2023) 17 (1): 134–146.
Published: 03 January 2023
... available as published literature which examined the digitization journey of a legacy government organization in a developing economy. To the best of the authors’ knowledge, there was no published literature available on India Post’s digital transformation process. Extant literature points out...
Journal Articles
Can digital transformation improve transparency and accountability of public governance in Nigeria?
Available to Purchase
Transforming Government: People, Process and Policy (2023) 17 (1): 54–71.
Published: 09 November 2022
..., as well as the credibility of the government (nationally and internationally), and its ability to deliver on quality governance. Hence, this study aims to identify the power of digital transformation in curbing corruption and improving governance for sustainable development. Design/methodology/approach...
