... assessment process influences the participants of the project. Findings The quantitative results show the multifaceted spread of digitalisation among activities for carrying out core processes in government agencies, revealing differences in automation, levels of digital service and the exchange of data...

... role of post-use trust in a developing economy. Ghana’s digitalisation agenda has been more pronouncedly observed in its adoption across all ministries, agencies, authorities and local government. The digitalisation agenda has focused on delivering essential government services to the public through...

...Abdallah Abdul-Salam; Ibrahim Osman Adam; Muftawu Dzang Alhassan; Abubakar Gbambegu Umar; Joshua Nterful Purpose This study aims to examine the linkages between digitalisation, public service delivery and corruption in Ghana using survey data from 121 respondents in Ghana. The authors also examine...

...Manas Paul; Parijat Upadhyay; Yogesh K. Dwivedi Purpose This paper posits a critical analysis of digitalisation initiatives of emerging economies with a focus on India. It suggests granular policy measures towards realising the dream of a competitive, empowered and knowledge-based society...