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Keywords: Direct system experience
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Journal Articles
Transforming Government: People, Process and Policy (2026) 20 (2): 248–266.
Published: 10 October 2025
... indices (rwg, intraclass correlation) assessed institutional-level reliability. Findings Officers with direct system experience reported stronger recognition of predictive and reporting benefits, alongside heightened awareness of operational challenges and career-related threats. These dual patterns...
