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Keywords: G2C
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Journal Articles
E-government services evaluation from citizen satisfaction perspective: A case of Afghanistan
Available to Purchase
Transforming Government: People, Process and Policy (2016) 10 (1): 139–167.
Published: 21 March 2016
..., the proposed government-to-citizen (G2C) evaluation model is considered in the context of Afghanistan. Design/methodology/approach A conceptual G2C evaluation model and e-government evaluation model are proposed. The criteria used for the G2C evaluation model is based on the demand and supply side, which...
Journal Articles
The use of E‐Payment in the distribution of social welfare in Ireland: Charting the daily experience of recipients
Available to Purchase
Transforming Government: People, Process and Policy (2013) 7 (1): 6–26.
Published: 15 March 2013
... Transformational government Payment instruments E‐Payment Social welfare payments Financial exclusion ICT G2C © Emerald Group Publishing Limited 2013 While use of payment methods by consumers and citizens towards their governments is well studied (Klee, 2006 and Treiblmaier et al...
Journal Articles
E‐government application: an integrated model on G2C adoption of online tax
Available to Purchase
Transforming Government: People, Process and Policy (2011) 5 (3): 225–248.
Published: 02 August 2011
... and transactions can be established anywhere and anytime. Analogous to e‐commerce technology, which allows businesses to transact with each other more efficiently and effectively (B2B) and brings customers closer to businesses (B2C), e‐government aims to make the interaction between government and citizens (G2C...
