... or a service user in the e‐governance relationship that is formed by these arrangements. © Emerald Group Publishing Limited 2011 Citizens Government Portals Patients Consumers Health services Sweden The relationship between the state and the individual is, more than ever before...

...@yahoo.com © Emerald Group Publishing Limited 2010 Health services Decision making Simulation Modelling United Kingdom Over the past decades healthcare organisations have grown in size and complexity and healthcare costs have outpaced economic growth. In the UK, the National Health...

... Crocker can be contacted at: medtcro@leeds.ac.uk © Emerald Group Publishing Limited 2009 Health services Information Systems National Health Service United Kingdom In developed economies, the process of providing healthcare is complex. The 57 million citizens of the UK are provided...

... of this technique for visualising and manipulating entire systems of this kind. © Emerald Group Publishing Limited 2009 Communication technologies Worldwide web Information exchange Communication Health services Public health The area of public healthcare has always been particularly...

...Alalwany Hamid; Alshawi Sarmad Purpose The purpose of this paper is to explore the user's perspective in evaluating e‐health services and to present evaluation criteria that influence users' utilization and satisfaction of e‐health services. Design/methodology/approach The paper is based...

.... Khalil Khoumbati can be contacted at: Khalil.Khoumbati@gamil.com © Emerald Group Publishing Limited 2007 Organizations Integration Simulation Health services Fuzzy logic For the past decades, organisations have focused on the latest technological innovations to overcome...