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Keywords: ICT use
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Journal Articles
The role of information and communication technologies in public sector performance: exploring the interactions between government and citizen usage
Available to Purchase
Transforming Government: People, Process and Policy 1–26.
Published: 13 November 2025
.... Findings The findings indicate that both the use of ICT by the government and the adoption of ICT significantly improve public sector performance. Furthermore, the adoption of ICT has a positive effect on both government and individual ICT use, with government ICT use acting as a mediator...
Journal Articles
Bridging the global digital divide through digital inclusion: the role of ICT access and ICT use
Available to Purchase
Transforming Government: People, Process and Policy (2021) 15 (4): 580–596.
Published: 11 May 2021
... access and use ICTs. The purpose of this paper is to examine globally the effects of ICT access and ICT use on digital inclusion on one hand and the mediating role of ICT usage on the linkage between ICT access and digital inclusion on the other. Design/methodology/approach The study used...
