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1-7 of 7
Keywords: Information quality
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Journal Articles
Does trust in e-government influence the performance of e-government? An integration of information system success model and public value theory
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Transforming Government: People, Process and Policy (2022) 16 (1): 1–17.
Published: 09 September 2021
... influenced by all information quality, service quality and actual use. Also, trust in e-government predicts the public value of e-government, among other variables. Trust in e-government mediates the relationship between the quality dimensions and the public value of e-government. Also, the quality...
Journal Articles
Development of quantitative model to investigate the strategic relationship between information quality and e-government benefits
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Transforming Government: People, Process and Policy (2015) 9 (3): 324–351.
Published: 17 August 2015
...Hussain Alenezi; Ali Tarhini; Sujeet Kumar Sharma Purpose – This paper aims to investigate the relationship between improvements in information quality and the benefits and performance of e-government organizations. As information quality is multi-dimensional measure, it is very crucial...
Journal Articles
Antecedents of trust in e-government services: an empirical test in Jordan
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Transforming Government: People, Process and Policy (2014) 8 (4): 480–499.
Published: 14 October 2014
...Emad Abu-Shanab Purpose – This study aims to explore technology adoption research and propose a trust antecedents model, where trust in government, trust in technology, information quality, Internet familiarity and privacy and security concerns are hypothesized to predict Jordanians trust in e...
Journal Articles
Emerging scenario of online counseling services in India: a case of e-government intervention
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Transforming Government: People, Process and Policy (2014) 8 (4): 569–596.
Published: 14 October 2014
... set of practices, with less attention given to students’ decision support. More research is required in the direction of service gap analysis, information quality issues and more interactive website functionalities from user’s viewpoint. Research limitations/implications – Aligning...
Journal Articles
The effect of information quality on trust in e-government systems' transformation
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Transforming Government: People, Process and Policy (2014) 8 (1): 76–100.
Published: 17 March 2014
...Ally Lee; Yair Levy Purpose – The purpose of this paper is to investigate the effect of information quality (IQ) on citizens' trust in e-government systems. Design/methodology/approach – This study used a mixed-method approach. In the first phase, the study drew IQ characteristics from...
Journal Articles
Positioning e‐government services in the credence based setting: Illustrating an Indian context
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Transforming Government: People, Process and Policy (2013) 7 (3): 393–409.
Published: 26 July 2013
... revealed and defended the authors' proposition on “contextual shift” and validated the existence of “credence based” setting in e‐government service environments. Moreover, it provides preliminary insights about why and how information quality can be a critical element for the aforesaid setting...
Journal Articles
Evaluation of government e‐tax websites: an information quality and system quality approach
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Transforming Government: People, Process and Policy (2012) 6 (3): 300–321.
Published: 27 July 2012
... quality, system use, playfulness, and system design quality as critical factors of successful service delivery in e‐commerce. The purpose of this paper is to empirically test the applicability of system and information quality criteria in evaluating government e‐services websites. The main research...
