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Keywords: Learning on-the-job
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Journal Articles
Empowering front office employees with counseling affordances
Available to Purchase
Transforming Government: People, Process and Policy (2015) 9 (4): 517–544.
Published: 19 October 2015
.... Thereto, six design principles for equipping artifacts with counseling affordances are presented. Evaluations in real-world environments provide first evidence that “learning with counseling affordances” constitutes an effective qualification measure to initiate experiential learning on-the-job, helping...
