...Ahmad Fadzli Ahmad Tajuddin; Syed Zamberi Ahmad Purpose Previous studies on scanning behaviour focused mainly on the performance of the private sector, leaving the public sector, especially local authorities (LAs), largely understudied. Primarily, this paper aims to examine the element...

... a special law was enacted in 1934 in the formal Gazette. Thereafter, the Jordanian Government issued the Municipalities Ordinance in April 1955 to govern the responsibilities and functions of local authorities. As for the Palestinian Authority era, among its achievements are two laws that are directly...

...) and IS function users (service departments) in UK local authorities. Design/methodology/approach The empirical research was guided by an extensive literature search and consisted of ten randomly‐selected case studies from the sampling frame of UK local authorities. Semi‐structured interviews were carried out...