... framework PLS-SEM Public sector performance Archival data This study aims to answer the above research questions by developing and validating a conceptual model (Figure 1) which is underpinned by the Technology-Organisation-Environment framework and relying on secondary data for 131 developed...

... the mediating role public service delivery offers on corruption. Design/methodology/approach This study relied on the capability theory as its theoretical lens and partial least squares structural equation modelling (PLS-SEM) as the data analysis technique. Findings Results from the PLS-SEM analysis...

... least squares-structural equation modelling (PLS-SEM) approach was used to investigate the hypothesised linkages. Findings The thematic analysis of the face-to-face semi-structured interviews discovered four themes (trust, performance, political efficacy and good governance). Additional analysis...