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Journal Articles
Transforming Government: People, Process and Policy (2019) 13 (3-4): 213–236.
Published: 09 October 2019
... the respondents. The framework was used to guide the data collection and as a tool in the analysis. Findings The user process framework covers activities and related variations, where the included phases are: start, identify, acquire, enrich and deploy. The start varies relating to the intended use of the OGD...

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