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Keywords: Public opinion
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Journal Articles
Transforming Government: People, Process and Policy (2015) 9 (1): 2–16.
Published: 16 March 2015
...Eran Vigoda-Gadot; Haim Cohen Purpose – The purpose of this paper was to examine the relationship between image, service satisfaction and public opinion towards reforms in public organizations and postulate a more detailed relationship among them. The concept “New Public Management” (NPM...
