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Keywords: Public universities
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Journal Articles
Transforming Government: People, Process and Policy (2015) 9 (3): 309–323.
Published: 17 August 2015
...Cayetano Medina; Ramón Rufín Purpose – This paper aims to analyse the effectiveness of the transparency policy carried out by a public university in terms of the impact on students’ satisfaction and trust. The loss of trust suffered by public institutions means that they are trying to identify...
