... to public values. Findings Findings show the values of efficiency, (cost-)effectiveness and accountability take precedence over privacy and personal data protection, posing a problem for the legitimacy of smart city interventions. Research limitations/implications The limitations of this qualitative...

... to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Stakeholder engagement Organizational culture Digital transformation Agility Public value Status quo bias Bureaucratic culture...

...HeeJung Rim Purpose This study aims to study the role of co-production among heterogenous actors to achieve a digital transformation for public service delivery. The importance of building legitimacy and public value creation during the journey of adopting new technology is mainly discussed...

... and risks and organizational readiness; and political, sociotechnical and economical inertia in given institutional conditions, leading to different public value outcomes associated with intraorganizational efficiencies and to the relationship between public administration and politicians. Practical...

...Abdulrazaq Kayode Abdulkareem; Razlini Mohd Ramli Purpose This study aims to examine the usefulness of trust in e-government to influence the use and success of e-government services within the context of the information system (IS) success model and public value theory. Design/methodology...

... with literature on the creation of public value. They argue that sharing and opening government data constitute effective ways of managing the costs and cycles of urban blight while creating value. As a result of an initial assessment of data and information requirements, the authors also point to specific data...