... agency boundaries will significantly reduce human efforts and delay in emergency response. Information sharing from disparate systems and organizations, however, requires solving of the interoperability issue. The purpose of this paper is to present the UICDS™‐based resource sharing framework as a step...

... presents the conclusions of the study. Frank Ulbrich can be contacted at: frank.ulbrich@hhs.se © Emerald Group Publishing Limited 2010 Public sector organizations Management technique Resource sharing Sweden Systems theory In an era of declining budgets and increasing...

... Publishing Limited 2010 Resource sharing Public sector organizations Private sector organizations Partnership Outsourcing Transaction costs Public organizations are looking for different ways of sourcing their activities. They are often searching for creating maximum value (Skiftenes...

...‐term goals of the SSC and the approach to their realisation. © Emerald Group Publishing Limited 2010 Public sector organizations Resource sharing Customer service Case studies Australia At a broad level the concept of shared services is that back‐office services are aggregated...

... definitions have been done. With this research we address the following key problem area: Customer service Resource sharing Private sector organizations Public sector organizations In both literature and practice, the term SSC does not hold a standardized meaning. It is therefore important...

... Group Publishing Limited 2010 Resource sharing Networking Public sector reform Government Internet Case studies The concept of shared service is a core element of public sector reform. Shared service, a strategy relatively new to public administrations, integrates the analysis...