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Keywords: Restaurant management
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Journal Articles
Value co-creation and data-driven orientation: reflections on restaurant management practices during COVID-19 in Italy
Available to Purchase
Transforming Government: People, Process and Policy (2022) 16 (2): 172–184.
Published: 29 March 2022
.... Design/methodology/approach This study presents a longitudinal study on the use of ICT platforms by Italian restaurant managers. The case study analyzed is TheFork. Data collection took place in two different rounds: before Covid-19 (year 2017) and during Covid-19 (year 2020). Findings The findings...
