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Keywords: Service model
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Journal Articles
IT infrastructure capability and eGovernment system performance: an empirical study
Available to Purchase
Transforming Government: People, Process and Policy (2018) 12 (1): 16–38.
Published: 15 January 2018
... performance is an antecedent of IT infrastructure capability, which directly determines how an eGovernment system performs. Social implications The study shows that delay in implementing new service models such as cloud potentially result in relatively lower performance of the IT infrastructure...
