Keywords: Services
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Journal Articles
Transforming Government: People, Process and Policy (2010) 4 (1): 95–118.
Published: 23 March 2010
...Zahir Irani; Muhammad Kamal; Spyros Angelopoulos; Fotis Kitsios; Thanos Papadopoulos Purpose The purpose of this paper is to suggest a model that incorporates critical factors contributing to the success in new service development (NSD) projects in electronic government (e‐government). Design...

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