... consumer price index data collection at Statistics South Africa, framing it as a socio-technical transition that enhances operational efficiency and transforms organisational workflows. Design/methodology/approach A pragmatic case study and mixed-methods approach was used. The study integrated semi...

...Adeyemi Adebayo; Barry Ackers Purpose Until recently, state-owned enterprises (SOEs) in South Africa have been organised under the decentralised and centralised models. The SOEs under the centralised models were recently transferred to their various departments and are now under the oversight...

...Wim Naudé; Martin Cameron Purpose This paper aims to provide a country case study of South Africa’s response during the first six months following its first COVID-19 case. The focus is on the government’s (mis-)management of its non-pharmaceutical interventions (NPIs) (or “lockdown”) to stem...

... a comparison between the City of Ghent (CoG) (Belgium) and the Mangaung Metropolitan Municipality (MMM) (South Africa). Design/methodology/approach Through a comparative case study approach, qualitative research methods were used to both collect and analyze the data. Data collection instruments included...

...Joshua Osah; Caroline Khene Purpose This study aims to identify group structural elements that should be assessed in e-Government strategy formulation processes at local government level for service delivery in South Africa. These elements influence the success or effectiveness of the strategy...