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Keywords: System quality
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Journal Articles
Evaluation of government e‐tax websites: an information quality and system quality approach
Available to Purchase
Transforming Government: People, Process and Policy (2012) 6 (3): 300–321.
Published: 27 July 2012
... problem identified in this study was “what are the system and information quality characteristics of government service delivery websites?” Design/methodology/approach Based on a survey of 97 Municipalities from all the 21 regions of Sweden, the authors examine the presence of system quality features...
