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Keywords: TOE framework
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Journal Articles
The mediating role of government ICT use on the nexus between ICT access and public sector performance
Available to Purchase
Transforming Government: People, Process and Policy (2024) 18 (3): 434–450.
Published: 19 July 2024
... archival sources, this research findings can easily be replicated and applied to a larger population. Additionally, using the TOE framework, this study demonstrates how technology (ICT access) and organisation (government ICT use) impact public sector performance globally. The use of government use...
Journal Articles
The moderating role of government support in chatbot adoption intentions among Malaysian government agencies
Available to Purchase
Transforming Government: People, Process and Policy (2024) 18 (3): 417–433.
Published: 31 January 2024
... to the complexity model, and the respondents were top MGA management personnel. The questionnaire was emailed to all MGAs, and data were collected using snowball sampling in the technology–organization–environment (TOE) framework. Out of 348 top management personnel contacted, 341 agreed to participate in the study...
Journal Articles
Factors affecting electronic invoice adoption and tax compliance process efficiency
Available to Purchase
Transforming Government: People, Process and Policy (2021) 15 (1): 150–168.
Published: 08 February 2021
... Emerald Publishing Limited Licensed re-use rights only TOE framework Electronic invoice adoption e-government Tax compliance process efficiency Electronic invoicing is an information system service that is used to collect transaction information and transfer that information via...
