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Keywords: Webmasters
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Journal Articles
Website quality in government: Exploring the webmaster's perception and explanation of website quality
Available to Purchase
Transforming Government: People, Process and Policy (2013) 7 (3): 322–341.
Published: 26 July 2013
...Hanne Sørum; Kim Normann Andersen; Torkil Clemmensen Purpose The objective of this paper is to investigate how webmasters within government bodies explain quality of websites. Despite the central position for advancing the communication, bridging usability tests and design, there are surprisingly...
Journal Articles
Perceptions of information system success in the public sector: Webmasters at the steering wheel?
Available to Purchase
Transforming Government: People, Process and Policy (2012) 6 (3): 239–257.
Published: 27 July 2012
...Hanne Sørum; Rony Medaglia; Kim Normann Andersen; Murray Scott; William DeLone Purpose The purpose of this paper is to explore the relationships between constructs of information system (IS) success in the public sector, as perceived by webmaster intermediaries, and investigate how user testing...
