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Keywords: e‐tax services
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Journal Articles
Evaluation of government e‐tax websites: an information quality and system quality approach
Available to Purchase
Transforming Government: People, Process and Policy (2012) 6 (3): 300–321.
Published: 27 July 2012
..., timeliness, and sufficiency were found to be key measures of information quality in government e‐services. Furthermore, an important finding from this research is that theories from information systems (IS), e‐commerce, and marketing were found to be applicable in assessing government e‐tax services within...
