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Purpose

This paper aims to discuss the importance of offering high-quality support focussed on developing the skills of individuals with intellectual and developmental disabilities.

Design/methodology/approach

The analysis will be based on the study published by Cohen and McGill (2020), who demonstrated that video modelling led to improvements in support workers’ performance when training adults with intellectual and developmental disabilities to brush their teeth.

Findings

Developing the skills of staff members and services users should be one of our primary aims. Evidence-based practices grounded in behaviour analysis can help produce optimal outcomes that will improve the quality of service provision and, subsequently, the service users’ quality of life.

Originality/value

This paper is aimed at parents and professionals working in the field of disabilities who are keen to further improve the service provision of people with disabilities.

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