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Purpose

Nobel Prize winner Daniel Kahneman’s work on modes of “thinking” provides a comprehensive text which is little explored in respect of work with people who have an intellectual or developmental disability. This paper aims to explore the potential of this work to change staff development and practice.

Design/methodology/approach

Key themes from Thinking Fast, and Slow (Kahneman, 2011) are described and applied to current staff practice.

Findings

Modes of thinking are relevant and important to understanding and improving manager and staff practice.

Originality/value

To the best of the authors’ knowledge, this is the first attempt to describe and understand staff thinking and practice using Kahneman’s ideas.

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