... and Keogh, 2014). Staff working with people with learning disabilities often have limited experience and training and there may be high rates of turnover. Providing consistent, high quality support depends, therefore, on excellent practice leadership from frontline managers. Such leadership is not always...

... This is a mixed-methods study, employing qualitative interviewing and observational measures. Findings Both qualitative and quantitative measures indicated inconsistent implementation of PCAS. It was possible to effectively gain participants’ views on positive and negative aspects of quality of support...