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Reflects on the development of the concept of a learning organisation as a tool for business success. Argues that, unlike many management ideas, organisational learning is not a “fad” but is increasingly accepted as a vital strategy for organisational survival and development in a continually changing environment. The learning organisation is seen as an aspiration for a continuous process with the potential to energise people for very long periods of time, rather than providing a quick‐fix solution. Whilst creating sustainable knowledge which can be valued as an asset on the balance sheet it also makes organisations more productive, profitable and more humane places to work.

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