...Swee C. Goh This paper describes a diagnostic tool to benchmark improvements in an organization’s learning capability over time. This diagnostic tool was used by two different organizations that embarked on a change program to improve their learning capability. Access to these two organizations has...

...Harald S. Harung Despite today’s accelerating rate and extent of change, the needed improvements within many areas of performance and quality of life have not taken place. Posits that productivity is remaining the same or even going down in many areas. Infers that learning and change have not been...

... and suggests that a programme of this kind could be a catalyst for such a change to be brought about. All this comes to mind now that I am an academic and see for the first time an opportunity for what seemed ten years ago to be but a pipe dream of “academic Arcadia” to come true in the shape of a new MA...