...Goran D. Putnik; Tom Hagström; Tomas Backström; Susanna Göransson Purpose Decentralization and company cultures have emerged to master increasing external flexibility, as in a competitive bank in Sweden, raising issues of the sustainability in terms of competence and competence development...

...Denise Lustri; Irene Miura; Sérgio Takahashi Purpose This paper seeks to present a knowledge management (KM) conceptual model for competency development and a case study in a law service firm, which implemented the KM model in a competencies development program. Design/methodology/approach...

..., learning and performance. We contend that a fruitful line of work is to study persons as exercising competence and enacting qualifications as manifestations of their mental models and relate these to the outcome of their acts. A “case study” of three teams, each with two people, managing a complex...

...Peter Murray Empirical research has already postulated the link between learning routines and the creation of competencies, but it is less clear how competencies influence organisational performance. This paper is an empirical investigation determining the relationship between the creation...

...Annika Lantz; Peter Friedrich The presented instrument for competence assessment is used in an attempt to make a systematic assessment of what and how much has been learned by an individual employee at a certain point of time in his/her career within an enterprise. Competencies in different work...

... to link the internal techniques of procedure with the externalisation of these in practice. Such principles seem more valuable when superior organisational competencies are linked to a learning culture, when the improvement of behavioural routines can be traced to the existence of superior learning...

...Anders Drejer This paper is concerned with the formulation of a framework for understanding the development and change of the competences of firms. Today, there is near universal agreement that the competitiveness of firms rests on the (core) competences that firms possess. However, little...

... of the organisation itself. Hence organisational learning has reached the stage of successful adaptation to change and uncertainty through the development of new solutions. This section considers how organisations acquire information about organisational learning and the learning organisation. Competence, MCI...

...Phillip C. Wright; Monica Belcourt Based on the argument that employees cannot be empowered until they are competent performers, illustrates how on‐the‐job training (OJT) is essential to operationalizing learning organization concepts. While not a lost art, OJT needs to be revisited...