...Gianfranco Minati; Patrizia Bonometti Purpose The aim of this contribution is to describe a new complexity‐science‐based approach for improving safety, quality and efficiency and the way it was implemented by TenarisDalmine. Design/methodology/approach This methodology is called “a safety...

... evolution Complexity sciences New methods Strategic planning Strategic thinking Complexity theory Strategic management Our experience with the Azienda di Trasporti Milanese (ATM), a public company, responsible for public transportation in the city of Milan and many of the surrounding...