...Annika Engström; Nikolas Käkelä; Joakim Wikner Purpose The purpose of the paper is to describe ambidextrous learning in organizations within the customer order-based context (COBC), here based on a dynamic view of work processes. The study focuses on how organizations can learn while working...

...Annika Engström; Nikolas Käkelä Purpose This study aims to empirically investigate the role of learning for suppliers of individualized customizations from a communication perspective. Design/methodology/approach Five companies providing individualized customizations are investigated through...