... environment and then reorganized as required (Stephens, 2009 , p.4). “The application of Web 2.0, mobile and other emerging technologies to enhance the performance of organizations”; and that Enterprise 2.0 is beneficial for “Establishing the organizational structures and processes that will drive...

... driven by the billable hour, the need for legal KM is arguably integral to a firm's ability to meet their clients' needs (Parsons, 2004). © Emerald Group Publishing Limited 2014 Web 2.0 Knowledge management Enterprise 2.0 KM maturity models Social intranets Those writing...

... Enterprise 2.0 Web 2.0 implementation model Wikis Knowledge management The increasing competitive global environment that organisations today now find themselves in combined with the intense nature of the knowledge economy has meant that, to survive, many organisations have to accommodate...

...”); (quantitative OR qualitative); and (evaluation OR impacts OR outcomes OR assessment) AND (empirical). It has been argued that social computing technologies have still to encounter widespread use in organisations (Ip and Wagner, 2008). The advent of the term “Enterprise 2.0” indicates that certain...