... referred to as “Enterprise 2.0”. Enterprise 2.0 organisations are companies that make use of Web 2.0 technologies such as social networking sites or microblogging platforms that are designed to assist in developing customer relationships, saving company costs, improving innovation as well as aiding...

... in this paper is of importance to the discipline of Enterprise 2.0 in that it explores a topic not commonly addressed in the academic literature namely, the steps taken and decision making processes adopted by organisations when implementing Web 2.0 tools in their companies. This paper is acknowledged...

... Web 2.0-based knowledge solution in place for over two years. The research also makes use of a KM maturity model in order to assess the impact of the Web 2.0 implementation. © Emerald Group Publishing Limited 2014 Web 2.0 Knowledge management Enterprise 2.0 KM maturity models Social...

... 2013 Organizational blogging Internal blogs Web 2.0 Enterprise 2.0 Organizational learning Corporate communications Employee communications Internet It has been argued that social computing technologies have still to encounter widespread use in organisations (Ip and Wagner, 2008...