.... Practical implications The proposed framework can be used in teaching the key role of strategic leadership to explore and exploit over time. The framework has the potential to guide innovative working in practice by making better use of the employees’ tacit knowledge in such a way that they are empowered...

...), subject to full attribution to the original publication and authors. The full terms of this licence may be seen at http://creativecommons.org/licences/by/4.0/legalcode Organizational learning Critical realism Exploration and exploitation Critical realist Theory of science Founded...

... increased customer value (Tax et al., 2013 ; Henneberg et al., 2013 ; Peronard and Brix, 2017). So far, research in the service network literature is divided into three branches, which include: How organizations in collaboration learn to explore and exploit new market potential...

... is conceptualized that suggests how balance between exploration and exploitation can be maintained. Design/methodology/approach The study is conceptual. As no data are utilized, focus is on discussing the links between the two theoretical perspectives and the advantages of the proposed innovation capacity...