Keywords: Financial services
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Journal Articles
The Learning Organization: An International Journal (2005) 12 (4): 340–354.
Published: 01 August 2005
... this through improving and assessing knowledge sharing between business and IT staff in Finco, a large financial services organisation. Design/methodology/approach The objectives were achieved by undertaking ethnographic research with the relationship managers (RMs) as they carried out their activities...

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