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Keywords: Insurance
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Journal Articles
The Learning Organization: An International Journal (2007) 14 (6): 510–523.
Published: 25 September 2007
...Peter Smith; Gopalakrishna Barkur; K.V.M. Varambally; Lewlyn L.R. Rodrigues Purpose The purpose of this research is to study the influence of five critical factors on service quality in the insurance sector. Having studied the influence of these critical factors, an attempt has been made to obtain...
