... educational process for managers should be rethought. Learning relates to design new suitable models. Research limitations/implications One limit of this approach is given by the fact that it is not easy to implement, it cannot be considered a tool and imbalances are inevitable due to differences...

...Ortrun Zuber‐Skerritt Models can be helpful for understanding the essence and/or processes of complex phenomena in a field, because they are simple representations of concept patterns and relationships. This paper presents a generic model for designing action learning programs, including action...

... that serves as a classic definition of action research. Presents several alternative approaches to resolution and argues for a judicious mix of pragmatism and flexibility in approaching the definition issue. © MCB UP Limited 2002 Action research Model Action research has proven its utility...