... Performance measurement The financial turmoil ignited by the currency crisis in Thailand since mid‐1997 has started a widespread chain reaction in almost all Asian countries and Australia as well. The Hong Kong stock market crashes in October 1997 worsened the situation. With the benefit of hindsight...

... Crisis management Decision making Performance measurement Strategic management Success This research reinforced the view that managers generally believe their organisations to be relatively poor at strategy. Interestingly managers in improving companies saw their strongest competency group...

... development Managers Performance measurement Psychology Repertory grid Training needs The real challenge underlying any training needs analysis (TNA) lies not with working out what training a group of individuals needs but with identifying what the good performers in that group actually do...