... in an organization's potential behavior as a result of acquiring new shared mental models, change in norms, rules, processes, structure, or coordination of behavior. Organizational learning Educational institutes Public sector Private undertakings Public sector organizations Private sector organizations...

..., working practices and relations of the staff members. The interviews were recorded for later analysis. Archive materials were also used to complement the empirical data set with historic background information (see Table I). Communities Knowledge sharing Public sector organizations Private sector...